SHIPPING POLICY

Basic:   magic jewelry  affordable jewelry silver jewelry everyday jewelry

gold jewelry 


We ship from Portugal, Europe, within 1 to 2 business days after payment is received.
Shipping by international priority airmail.
Each package is sent with a tracking number, but it is not insurance, it is only for tracking purposes.

Insurance:

 

Insurance, in case your order gets lost or damaged is available for 10€ per order. If you wish insurance please contact us before purchase so I can update the listing.
In orders over 100$ we ship by insured mail for no extra fee.

Shipping times:


International shipping usually takes 3 to 5 business days to Europe and 5 to 12 business days to other countries - it can take longer due to customs, weather or other issues out of our control. 

RETURN & EXCHANGE POLICY

If your order is damaged or wrong we will replace it, give store credit or refund it if replacement is not available. 

If you wish to return your order for some reason, please contact us within 5 days of delivery and ship the item back to us within 14 days of delivery.


Please allow 60 days to claim a lost order - usually they are sent back to us if they can't be delivered but it takes a long time. Also make sure your address is correct.